Regulatory and Process Changes Series – Terminations

Rule 20 of the revised Policyholder Protection Rules (PPR’s), which has to do with the termination of policies, could have the biggest impact on how and when you move schemes between insurers in future. It is now necessary to confirm whether there are Material Differences between the new and the old policy. Material Differences refers… Read More

Introduction: Regulatory and Process Changes Series

We have begun the year with a barrage of new regulations that are having far reaching implications in our industry already. We have been inundated with questions about them and have been dealing tirelessly with the changes that they have had on each insurers’ requirements and processes, particularly at the installation of a new scheme…. Read More

Regulatory Changes in 2020

Many of the legislative changes we have been hearing about for some time have now come into effect and are going to impact how we do business, both on new schemes and with existing clients. New requirements are asking all financial service providers to know more about the parties they conduct business with. At the… Read More

Welcome to 2020

“We will open the book of 2020. It’s pages are blank. We are going to put words on them ourselves. The book is called Opportunity and its first chapter is New Year’s Day.” Edith Lovejoy Pierce. We hope that you enjoyed a lovely and festive break over Christmas and New Year. If 2019 was anything… Read More

Merry Christmas

We would like to take this opportunity to thank you and to wish you and your loved ones a blessed and merry Christmas. Christmas gives us an opportunity to pause and reflect on the important things around us and at TSA we are using this time to do exactly that. We are so grateful for the… Read More

Regulatory Changes

Recent and upcoming regulatory changes, and particularly changes to the Policyholder Protection Rules and the Financial Intelligence Centre Amendment Act, are shifting the industry to a risk based (rather than a rules based) approach to compliance and to how we conduct business in general. One area impacted by these changes is the due diligence process… Read More

Policyholder Protection Rule Changes FAQ’s

We have received a number of queries in relation to the communication that was sent out about the Policyholder Protection Rule changes in our last TSA Connect, and therefore we’re sending out answers to some of the more frequently asked questions What piece of legislation requests the collection of information including members cell phone numbers,… Read More

TSA Mandela Day 2019

TSA Administration celebrated the 10th Anniversary of Nelson Mandela Day on 18 July 2019 with the motto #ActionAgainstPoverty. Our #67minutes were spent collectively preparing over 420 sandwiches and individually packaging them. Thereafter, we distributed them at Brookdale Secondary School where a vast majority of learners are part of the Lungisani-Indlela program – an initiative which empowers… Read More

Policyholder Protection Rule Changes

Parts of the amendments to the Policyholder Protection Rules will require insurers to communicate directly with members of group risk schemes in future and in order to assist them in fulfilling this regulatory requirement, TSA has been tasked with making changes to the data that we collect on a monthly basis. In addition to the… Read More

Member Benefit Statements & Schedules – Process Enhancement

Annual member benefit statements and schedules are an important and valuable part of the service we provide.  We are always looking for areas of improvement whilst at the same time making sure we keep to our aim of making insurance personal. With this in mind we have made some enhancements to our system and the… Read More

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