In 2019 Sanlam introduced two options for the payment of the death benefit in order to prevent disputes at claim stage. All Employer groups choose
As we navigate through the Covid-19 pandemic, we hope that you and your family, as well as your businesses, are keeping safe and well.Please take
Parts of the amendments to the Policyholder Protection Rules will require insurers to communicate directly with members of group risk schemes in future and in
Annual member benefit statements and schedules are an important and valuable part of the service we provide. We are always looking for areas of improvement
Following on from our last issue on compulsory membership, we wanted to provide some more information on core and flex. This type of structure still requires
Recently we have had a number of instances in which the issue of compulsory membership on group schemes has come into question, both at quote
We are pleased to inform you that you will now be able to contact people directly at TSA should you know the extension of the
In accordance with the FAIS Act (Financial Advisory and Intermediary Services Act) we have introduced a TSA Complaints Process document, per insurer, which provides the
We hope the series showcasing each team’s requirements at each stage in the life cycle of a group scheme has been helpful. If there’s anything
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