Medicals that are requested in the installation process are loaded onto our system and these are actively followed up on, by the relevant medicals person, with the intention of getting every member underwritten for their full potential cover.

Whether it’s a gentle reminder for a form that is required from the member, the need to arrange a travelling nurse or to set up an appointment with a doctor, or the chasing of the doctor’s rooms to have a report released to the insurers – the responsible medicals person will stay involved in every case until its completion and the member has received a satisfactory decision from the insurer.

An easy reference, printable list of the team contacts can be found here.

Thank you and regards,
The TSA Team

You’ll find all back issues of TSA Connect by visiting our blog.

All information provided is intended to inform and explain, but please remember to always check the current terms on policies when considering options and advising clients.

(Vol. 6 Issue 25)