Acceptance of a Scheme

The acceptance of a new scheme is an exciting time for brokers, employers, members and TSA. To ensure a smooth transition for all parties and that members are covered in time, we would like to make you aware of the following dates. New business If the scheme is a new scheme that has not had… Read More

Beneficiary Nomination Forms and Advancing Payments

As recently communicated, it is more important than ever for ALL employees to complete a Beneficiary Nomination Form (BNF). In the event of a death, the employer can no longer appoint the distribution of benefits to beneficiaries. According to a ruling by the Prudential Authority, insurers are only allowed to distribute the benefit in accordance… Read More

Important – Capital Alliance Funeral Claims

Capital Alliance has recently updated their Funeral Claims Form to include additional disclosures and updated requirements. Due to the nature of these changes only the new claim forms should be used for funeral claims going forward. From the 1st of July 2021 no previous versions of this form will be accepted.  You can download a copy… Read More

Important – Beneficiary Nomination Form Update

Following the recent TSA Connect relating to the importance of an up to date Beneficiary Nomination Form (BNF), especially in light of the stricter application of the rules around the repercussions when one is not available, i.e. payment then has to be made to the estate of the deceased, we hope that this is fast… Read More

Important – Beneficiary Nomination Form

A beneficiary nomination form is a legal declaration, stating an individual’s nominated beneficiaries in the event of death. There is no limit to the number of beneficiaries, as long as the share of benefit for the proceeds totals 100%. Employers need to remind their employees of the importance of a beneficiary nomination form. These should… Read More

Reality Access for SGR

Sanlam has introduced a loyalty program called Reality Access for SGR. Anyone who is a member of a policy underwritten by Sanlam Group Risk (SGR) gets to enjoy the benefits and services of this loyalty programme. Some of the services of this program include, Burial Repatriation & Funeral Support, Emergency Medical Response, Legal Assist, Trauma,… Read More

Employer Waivers

The worst time to receive surprises related to your group cover is at claims stage, and one of the areas that has thrown up a few surprises is that of employer waivers. An employer waiver is a rider benefit that can be added to income protection. It allows an employer to insure contributions that it… Read More

Requirements for Moving Schemes

The regulatory changes that came into effect last year, as a result of the Policyholder Protection Rules, have affected many aspects of the way we do business. One such important aspect is that when a scheme changes from one insurer to another, certain regulatory requirements must be met with the previous insurer before the scheme… Read More

Member Data – Spouses

This is a reminder that schemes that have spouses cover should be providing the below information monthly in excel: Main member’s data including full name and surname, ID number, salary, category and contact details Marital status Spouse’s member data including full name and surname and ID number If a passport number is provided (in the… Read More

Rate Review in 2021

There has recently been some confusion as Sanlam has communicated that there has been postponement of risk premium increases from 01 April 2021 to 01 October 2021, however this is only applicable to Sanlam Umbrella Fund (SUF) schemes and not on direct Sanlam Group Risk (SGR) or Sanlam schemes via TSA. TSA scheme reviews will, therefore, continue… Read More

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