Important notice – Payment of premiums

The extension of the adjusted levels of lockdown continues to mean tough times for many companies. As a result, we want to remind you that should a scheme need assistance during this time please do let us know. Each of these cases will be reviewed and we will do all we can to assist them…. Read More

Member Data – Spouses

This is a reminder that schemes that have spouses cover should be providing the below information monthly in excel: Main member’s data including full name and surname, ID number, salary, category and contact details Marital status Spouse’s member data including full name and surname and ID number If a passport number is provided (in the… Read More

Welcome Back

“An optimist stays up until midnight to see the new year in. A pessimist stays up to make sure the old year leaves.” William E. Vaughan We hope that you enjoyed a lovely and festive break over Christmas and New Year. While 2020 was a tough year and many were happy to bid farewell to… Read More

Rate Review in 2021

There has recently been some confusion as Sanlam has communicated that there has been postponement of risk premium increases from 01 April 2021 to 01 October 2021, however this is only applicable to Sanlam Umbrella Fund (SUF) schemes and not on direct Sanlam Group Risk (SGR) or Sanlam schemes via TSA. TSA scheme reviews will, therefore, continue… Read More

Merry Christmas

We would like to take this opportunity to thank you and to wish you and your loved ones a blessed and merry Christmas. We have recorded a message for you and would love for you to watch it here. We look forward to providing a level of service that makes your lives simpler and more enjoyable… Read More

Premium Due Date

This is just a reminder that premiums paid in arrears are due by the 15th of the following month. This ensures we can pay insurers and brokers on the 25th of each month. September premiums are, therefore, due by the 15th of October. Please may you ensure that your clients are paying premiums timeously to… Read More

Useful Quote Reminders

We are always excited to be able to provide you with competitive quotes for you to take to your clients. For us to get this done for you as efficiently as possible we need the following important information please: Participating employer details (name, industry and region) Full benefit structure (main benefits and rider benefits) Member… Read More

Contracts with Insurers

It has been confirmed that intermediaries need to hold Group Risk Agreements and complete the Online Accreditation with the four insurers (Hollard, Sanlam, Capital Alliance and Old Mutual) that we work with if they wish to submit business to them via TSA, as per FAIS legislation. We are here to help you every step of the way… Read More

Conversion of Cover

As many businesses are currently facing tough times, there are queries regarding conversion of cover arising. We have put together a short list of frequently asked question surrounding conversion options. When can a member convert their cover? All four of our insurers will offer the option to convert cover to an individual policy in the… Read More

Travelling Nurses

We are pleased to let you know that the travelling nurse services, that were suspended due to Covid-19, have resumed with all our Insurers in most areas. A travelling nurse can complete a short medical report and any pathology test. Should the member opt to take up the travelling nurse service we would require the… Read More

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