Important Notice – Payments in December

Please ensure that all premiums and data for cover up to and including the month of November reach us by no later than Monday the 13th of December to be included in the early December payover on the 17th of December. Thank you for your co-operation.

Important: Benefit Payments made to the Estate and Advancing Payments

With the new regulations in place, we have updated our beneficiary nominations forms and they have been approved by the 4 insurers that we work with. The nomination form makes accommodation for the Life Assurance benefit as well as the Funeral benefit, and can be found here.  It is really important that all employees complete the… Read More

Reality Access for SGR – Process Change

Earlier this year we sent out a TSA Connect outlining the process for SGR members to access Reality Access for SGR – a loyalty program that was introduced by Sanlam. Due to POPIA (1 July 2021) the employer can no longer facilitate the process by providing us with a letter confirming the members’ consent.  From… Read More

Acceptance of a Scheme

The acceptance of a new scheme is an exciting time for brokers, employers, members and TSA. To ensure a smooth transition for all parties and that members are covered in time, we would like to make you aware of the following dates. New business If the scheme is a new scheme that has not had… Read More

Beneficiary Nomination Forms and Advancing Payments

As recently communicated, it is more important than ever for ALL employees to complete a Beneficiary Nomination Form (BNF). In the event of a death, the employer can no longer appoint the distribution of benefits to beneficiaries. According to a ruling by the Prudential Authority, insurers are only allowed to distribute the benefit in accordance… Read More

Important – Protection of Personal Information

The Protection of Personal Information Act (PoPIA) comes into effect on 1 July 2021.PoPIA aims to promote the protection of personal information as processed by public and private bodies and seeks to balance the right to privacy against other rights, such as access to information. PoPIA will therefore regulate how South African businesses handle personal… Read More

Important – Capital Alliance Funeral Claims

Capital Alliance has recently updated their Funeral Claims Form to include additional disclosures and updated requirements. Due to the nature of these changes only the new claim forms should be used for funeral claims going forward. From the 1st of July 2021 no previous versions of this form will be accepted.  You can download a copy… Read More

Important – Beneficiary Nomination Form Update

Following the recent TSA Connect relating to the importance of an up to date Beneficiary Nomination Form (BNF), especially in light of the stricter application of the rules around the repercussions when one is not available, i.e. payment then has to be made to the estate of the deceased, we hope that this is fast… Read More

Important – Beneficiary Nomination Form

A beneficiary nomination form is a legal declaration, stating an individual’s nominated beneficiaries in the event of death. There is no limit to the number of beneficiaries, as long as the share of benefit for the proceeds totals 100%. Employers need to remind their employees of the importance of a beneficiary nomination form. These should… Read More

Reality Access for SGR

Sanlam has introduced a loyalty program called Reality Access for SGR. Anyone who is a member of a policy underwritten by Sanlam Group Risk (SGR) gets to enjoy the benefits and services of this loyalty programme. Some of the services of this program include, Burial Repatriation & Funeral Support, Emergency Medical Response, Legal Assist, Trauma,… Read More

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