Although each group’s structure and rates are reviewed on an annual basis, we understand that the client’s needs also change outside of the review.
This team’s key requirements are:
- Revised structure details
- Member data in Excel – this is if it’s different to the most recent data on record. The requirements are the member’s full names, ID numbers, dates of birth, genders, salaries, category/ies*
- Rates to match (if available and the request is as a result of a rebroke exercise)
*For Sanlam specific schemes: if Spouses Cover is included in the structure we also require confirmation of marital status (married or cohabiting) as well as spouse name and date of birth.
Should a re-quoted structure and rates be accepted, a full acceptance form (plus a Sanlam or Capital Alliance Certificate of Participation) will be required. This means that all the relevant information must be completed for the changes to be implemented.
Structure changes should only be applied going forward and backdating of cover (to the 1st of the current month) will only be considered if the relevant information is provided timeously and will be subject to the insurer’s approval.
Thank you and regards,
The TSA Team
You’ll find all back issues of TSA Connect by visiting our blog.
All information provided is intended to inform and explain, but please remember to always check the current terms on policies when considering options and advising clients.
